These Terms of Use govern access to and use of the websites, platforms, systems and services offered by Carbono Tecnologia & Instituição de Pagamento Ltda. ("CarbonoTech"). By accessing or using our services, you fully agree to the conditions set forth herein.
If you do not agree with any provision of these Terms, we recommend that you do not use our services.
1. Acceptance of terms
By accessing this website or purchasing any CarbonoTech service, the user represents that they have read, understood and accepted these Terms of Use, as well as our Privacy Policy. Continued use of the services constitutes acceptance of any updates to these Terms.
2. Definitions
For the purposes of this document:
- User: individual or legal entity that accesses or uses CarbonoTech's services.
- Services: websites, platforms, systems (ERP, CRM, payments), custom software and other solutions offered by CarbonoTech.
- Account: an individual registration that grants access to certain services.
3. Registration and account
To use certain services, the user may need to create an account, providing true, complete and up-to-date information. The user is responsible for the confidentiality of their credentials and for all activities carried out in their account, and must immediately report any unauthorized use.
4. Permitted use
The user agrees to use the services lawfully, ethically and in compliance with applicable law. The following are prohibited:
- Using the services for illegal or fraudulent purposes or purposes that violate the rights of third parties.
- Attempting to access restricted areas, circumvent security mechanisms or compromise the integrity of the systems.
- Reproducing, distributing or modifying content without CarbonoTech's express authorization.
- Reverse engineering, decompiling or copying the software provided.
5. Intellectual property
All intellectual property rights related to the services, including trademarks, logos, layouts, texts, software and source code, belong to CarbonoTech or its licensors. Use of the services does not grant the user any ownership rights over such elements.
6. Plans, purchase and payment
The commercial terms, prices, payment methods and deadlines for each service are defined in a specific proposal or contract. Failure to pay under the agreed terms may result in suspension or cancellation of access to the services, without prejudice to other applicable measures.
7. Availability and support
CarbonoTech strives to keep the services available continuously and securely. However, interruptions may occur for maintenance, updates or force majeure. The applicable service and support levels are defined in the contract signed with each customer.
8. Limitation of liability
CarbonoTech is not liable for indirect damages, lost profits or losses resulting from improper use of the services, temporary unavailability or factors beyond its control. CarbonoTech's liability is limited to the terms expressly set out in the contract with the customer.
9. Privacy and data protection
The processing of personal data by CarbonoTech follows its Privacy Policy and the Brazilian General Data Protection Law (LGPD). By using the services, the user agrees to the practices described in that document.
10. Changes to the terms
CarbonoTech may modify these Terms of Use at any time to improve the services or comply with the law. The updated version will always be available on this page, with the date of the last revision indicated below.
11. Jurisdiction and governing law
These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the judicial district of Sumaré, São Paulo, are chosen to settle any disputes arising from these Terms, to the exclusion of any other, however privileged.
12. Contact
If you have questions about these Terms of Use, contact us at [email protected].
Last updated: May 27, 2026.